How to use your Emotional Intelligence to Respond more Effectively in Difficult Conversations
Workplace conflict is estimated to cost the UK economy £28.5bn (Acas, 2021) with nearly half a million employees resigning each year as a result of...
Strategies to Improve your Leadership
Self-awareness is often described as the single most important quality for effective leadership. Daniel Goleman, who popularised the concept of emotional...
EI & empathy leadership can make feedback more effective
Have you ever delivered feedback to someone only to have them become defensive and refuse to accept what you are saying or even get angry and storm out of...
Emotional Intelligence & Self Awareness
One of the first nursery rhymes we learn is Old McDonald which has the catchy line E-I-E-I- O. In this posting we take Emotional Intelligence and self...