Transformation (Step 4): Implementing Employee Engagement principles

So far we have discussed three of the five critical steps in transforming you and your business on the journey to world-class / high performance / best-in-class, namely:

1. Assessing leadership performance and building the senior leadership team

2. Diagnosing and installing correct controls and measures

3. Implementing a Marketing Planning Process (MPP)

The fourth step is introducing Employee Engagement Principles and achieving Investors in People (IIP).

IIP is a great framework to bring consistent HR practices into your business. This is the springboard for Employee Engagement as the leader and the Top Team need to buy-in to a people-centred vision for the development of their organisation and they need to ensure that engaging with people is consistent in all their areas of responsibility and across the firm. IIP is an excellent framework to ensure that this happens.

There are three key areas that leaders need to embrace in Employee Engagement to transform the culture of the firm:

1. Leadership style and behaviours

2. Communication

3. Recognition

We suggest that the Top Team and cross-functional teams work on this for a good 2-3 years to properly establish and embed the desired behaviours and practices. This is “tough stuff” and needs top management attention. It must not become another ‘flavour of the month’ initiative that too many poor performing managers seem to favour. Take a look at the ‘Employee Engagement’ category on the left-hand side of the blog page for top tips on embracing employee engagement.

So, what do you think the fifth critical step is?

As you consider the opportunities and challenges you are currently facing, why not find out more about LEAD™ and how we may be able to help you? Our next program starts in November. To speak to one of the team, please contact us here.

To read a real-world experience of one of our LEAD™ alumni companies, Creed Foodservice, and how they have used Employee Engagement in their business, please click on the e-book below.